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Sakura Bloom Policies

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Please remember that our goal at Sakura Bloom is for you to use and love your carrier. Keep in mind that it may take a few tries for you and your baby to learn how to comfortably use your carrier, and that our certified babywearing educators are always here and happy to help you get comfy. Feel free to reach out with any questions you might have! hello@sakurabloom.com

SHIPPING

A reminder that we craft everything in small batches right here in our San Diego workshop and most things are a preorder. 

Wondering when your order will ship?

We work hard to ship all "in stock" carriers within 2 business days, M-F.

If your carrier has an "estimated ship date", it is a preorder and this date is our best educated guess as to when your order will be complete and ready for shipping. We ask that you allow a 3 day window of grace on either side of this date to accommodate for any unexpected delays that can arise in real-time, small batch manufacturing. We appreciate your patience and support!

International Shipping

Please be aware that you will be responsible for any additional taxes, duties, and or fees imposed by your country's customs agency. 

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RETURNS

All SALE, discounted or custom items are a final sale. 

Returns for store credit only up to 30 days from date of purchase:

All Sakura Bloom carriers meeting our return requirement below, and returned within 30 days of purchase date, will be for store credit only. Shipping charges are non-refundable and any return shipping charges are the responsibility of the customer.

Return Requirements:

If your purchase meets the following requirements, enter the email address you used when placing your order and the order number in the form below to start the return process.

  • Carrier was not purchased on sale or discounted. All SALE items are a final sale.
  • Carrier is not a custom order.
  • Carrier is new and unused*.
  • Carrier has original tags attached, and is in it's original packaging.
  • Carrier was purchased directly from the Sakura Bloom website**.
  • All Sample sale slings are final sale and can not be returned.

* Due to the nature of the product (babies are messy!), carriers returned without tags and in any type of worn condition will be charged a 25% restocking fee. This fee will be deducted from your refund/store credit. Thanks for understanding.

** Didn't purchase your sling on the Sakura Bloom website? Its ok, just contact the store where you made your purchase to find out about their return policy. 

 

 

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