Sakura Bloom Policies
SHIPPING
We offer Free Global Shipping from our San Diego workshop and work hard to ship all in stock carriers within 2 business days, M-F.
International Shipping
We offer Free Global Shipping on all orders. Prices do not include import fees, taxes or duties imposed by your country. These will be required by DHL at the time of delivery.
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RETURN POLICY
Our goal at Sakura Bloom is for you to use and love your carrier. Need a little help getting comfy? We are always happy to help! Reach out here: sakurabloom.com/pages/contact-us
Returns and exchanges accepted within 30 days of purchase. For a refund or store credit all returns must meet the following requirements...
1. Carrier must be in brand new sellable condition - unworn, unwashed, original tags attached, and in its original packaging.
2. Carrier was purchased directly from the Sakura Bloom site.
3. All custom, artist collaborations, sale or discounted items are a final sale and cannot be returned or exchanged.
Bundle Offers
If return was purchased as part of a Bundle offer, all items must be returned for a full refund to your original payment method. If the return does not include all items, the refund will be reduced by the original price of the items not included in the return.
Restocking Fee
Due to the nature of the product (babies are messy!), carriers returned without tags and in any type of worn condition will be charged a 25% restocking fee. This fee will be deducted from your refund/store credit. Thanks for understanding.
To put in a Return Request please visit our Returns page here.