Returns and Warranty Policies – Sakura Bloom

RETURNS POLICY

We happily offer a one-time exchange for store credit within 30 days of purchase. To qualify for an exchange, please be sure your purchase meets the requirements listed below. A 15% restocking fee will be charged for returns that do not meet the following requirements:

•    Sling was purchased within the last 30 days.
•    Sling is new and unused.
•    Sling has original tags attached, and is in it's original packaging.
•    Sling was purchased directly from the Sakura Bloom website.

If your purchase meets the above qualifications, enter your email address and order number in the form below to start the exchange process. You will be issued a return authorization, packages that arrive without a prior authorization will be returned to sender.

* Didn't purchase your sling on the Sakura Bloom website?

Please note that we can only accept returns on purchases made directly through the Sakura Bloom website. If you purchased through an authorized retailer, you will need to work directly with them as they will have their own return policy.

WARRANTY CLAIM POLICY

All Sakura Bloom products purchased directly from the Sakura Bloom website or one of our authorized Sakura Bloom retailers carry a full one-year warranty on manufacture defects from the date of purchase. Due to the nature of natural fibers and hand-woven products this warranty does not include fabric fading, dye transfer, normal wear and tear, common slubs, nubs, or weaver's knots present in the weave of the fabric, snags or rips in the fabric from outside forces, or small differences in the measurement of the product.

Notes on what you'll need:

•    Sling was purchased within the last 365 days.
•    Sling was purchased directly from the Sakura Bloom website.
•    Please have images ready to upload showing the area of concern.

If your purchase meets the above qualifications, enter your email address and order number in the form below to start the warranty process. You will be issued a return authorization, packages that arrive without a prior authorization will be returned to sender.

* Didn't purchase your sling on the Sakura Bloom website?

If you purchased your sling through an authorized retailer, please contact that retailer to start the warranty process. Sakura Bloom products purchased second hand are not covered under this warranty.