We offer a one-time exchange for store credit. To qualify for an exchange, you must meet the following requirements:
• Slings must be returned within 14 days of receipt. Sakura Bloom provides postal tracking for all slings, so this will be easy for you to determine.
• Slings must be new and unused.
• Slings must have original tags attached, and be in their original packaging.
• Slings must be purchases directly from the Sakura Bloom website. Proof of purchase is required. We are unable to exchange slings purchased from other vendors.
IMPORTANT! If we receive a sling that does not meet the above requirements, it will be returned to sender.
How to Exchange Your New Sling for Store Credit
- Read our Return Policy above to determine if your purchase qualifies for an exchange. If yes, follow the instructions below.
- To start the exchange process, look up your order below.
- Choose the product that you would like to exchange and click the Create Return shopping cart button.
- Follow prompts to submit.
- You will receive an email response within 2 business days of your request.
- If your return request is approved, you will receive an email with shipping instructions.
- Once we have received your product and processed the exchange, we will issue you a store credit for the full purchase price minus any shipping fees. You may use that credit to purchase anything for sale on the Sakura Bloom website. Shipping costs are non-refundable.